Privacy Policy

Eight Investments Ltd., registered in Bulgaria, company number 204190944 (”we”, ”Healee”, ”us”), takes the privacy and security of your information very seriously.

We are committed to safekeeping all your personal data, including sensitive personal and health data.

Eight Investments Ltd. is registered as a personal data operator.

This Privacy Policy, together with the Terms & Conditions available here, addresses your use of the Healee mobile application (”app”, ”Healee”) that can be downloaded and installed on your mobile phone or tablet computer (together, ”device”).

The policy outlines the rules according to which we handle and store your personal data, collected by us or provided by you to us.

Any terms used in this policy shall bear the same meaning as the ones used in the Terms & Conditions.

By accepting the Terms & Conditions, you agree to this Privacy Policy and the rules and practices that it contains.

Data you provide

When using Healee, you may choose to not sign up and remain anonymous, or sign up by creating an account.

If you decide to use Healee without signing up, you will not be required to enter your email address, or any other personal information that could potentially identify you.

If you decide to sign up and create an account, you will be asked to provide an email address. Alternatively, you can choose to log in using a social account, such as Google or Facebook.

In either case, we do not have access to the email address or the social account id, as they are always store encrypted on our servers (see ”Where and how we store your data”).

Profile data

You may choose to add to your profile the following data:

  1. Names
  2. Year of birth
  3. Gender
  4. Hair and eye colour

Health data

You may choose to enter in the app the following health and medical data:

  1. Vital signs (body temperature, blood pressure, heart rate, respiratory rate, blood glucose)
  2. Body measurements
  3. Blood type
  4. Health conditions
  5. Symtpoms
  6. Treatments and medications
  7. Allergies
  8. Laboratory tests and results
  9. Images
  10. Written information (messages) you exchange with doctors

Debit/Credit Card information

This information is needed when and if you decide to pay for any of our services.

The following rules apply to the data you provide:

  1. You can change, update or delete any data you have entered in Healee. Once deleted, all data is removed permanently. This is valid for all types of data mentioned above.
  2. We do not have access to your email address. We also do not have access to the images and messages you exchange with doctors. All this data is stored encrypted on our servers and apart from you, only doctors have access to it (see ”Where and how we store your data”).
  3. We do not store any credit or debit card information. This information is maintained and payments are processed by a third party payment provider, in compliance with the payment card industry security standard.

Health data

You may choose to enter in the app the following health and medical data:

  1. Vital signs (body temperature, blood pressure, heart rate, respiratory rate, blood glucose)
  2. Height
  3. Weight

We will handle the information we import from Apple HealthKit in accordance with this Privacy Policy.

Information we may disclose to 3rd parties

  1. With our doctors, in order for them to be able to provide our services to you
  2. With other companies and organisations, if we are legally bound to do so, as part of fraud protection and credit risk reduction efforts

Information you may share with 3rd parties

If you so desire, Healee enables you to share all or part of your data with 3rd parties, by providing them with a dedicated link that leads to and visualises the specific data you have shared. Such 3rd parties may be:

  1. your personal doctor, or any other doctor who is not on our team and with whom you may want to share data, for consultative/diagnostic/treatment purposes
  2. other people with whom you may want to share some of your personal and/or heath information. For example, users of a web forum dedicated to the condition you have, whom you may want to ask for advice/opinion

You set the parameters of the data share - precisely what type information it contains, for what time period. For example, you can share all your health data you have entered over the last three months. You can deactivate a data share at any time, thus revoking access for all parties you have sent it to.

How we may use your data

  1. To facilitate the access of the Practitioners to the relevant information related to the provision of their services
  2. To process your payment for the services we have provided to you
  3. To notify you in case we change or update the software and the associated infrastructure
  4. To administer our systems and troubleshoot potential problems
  5. To let you know about new features we think might be useful to you
  6. For analysis and business intelligence purposes, new product development, system and performance improvement efforts

Where and how we store your data

We do not store your data on your device. All of your personal and health data is stored on secure servers in the US.

We do not store any credit or debit card information. This information is maintained and payments are processed by a third party payment provider, in compliance with the payment card industry security standard.

All your data transmitted between your device and our servers is encrypted using Secure Socket Layers (SSL) technology.

All sensitive personal data that can potentially identify you, such as email address, images and messages, is encrypted not only before being transmitted, but on our servers too.

Important notice

Your Personal data (”Data”) that is submitted to the App will be collected, processed, stored, disclosed and disposed of in accordance with applicable EU law, the Terms & Conditions and this Privacy policy.

You acknowledge and agree that Healee may collect and use your Data and disclose it to other entities outside your resident jurisdiction.

In addition, such Data may be stored on servers located outside your resident jurisdiction. EU law may not provide the degree of protection for Data that is available in other countries. By providing us with your Data, you acknowledge that you consent to the transfer of such Data outside your resident jurisdiction.

Changes to Privacy Policy

We have the right to change this Privacy Policy at any time, without prior notice. You will be notified of any such changes upon next login in the platform.